Is National Business Furniture Legitimate? An In-Depth Analysis

Is National Business Furniture legitimate? This question has been asked by many potential customers, and it is a valid one. In this article, we will take a close look at National Business Furniture to determine whether or not they are a reputable company. We will examine their customer reviews, product quality, pricing, customer service, and more. By the end of this article, you will have a clear understanding of whether or not National Business Furniture is a legitimate company that you can trust.

National Business Furniture has been in business for over 40 years and has a strong reputation in the industry. They offer a wide variety of high-quality office furniture at competitive prices. Their customer service is also excellent, and they have a proven track record of resolving customer issues quickly and efficiently.

Business Overview

Is national business furniture legit

National Business Furniture is a leading provider of office furniture solutions in the United States. Established in 1989, the company has grown to become one of the largest and most respected names in the industry.

National Business Furniture offers a wide range of products and services, including office desks, chairs, workstations, and storage solutions. The company also provides space planning and design services to help businesses create functional and efficient workspaces.

Market Presence

National Business Furniture has a strong presence in the United States, with over 50 showrooms and distribution centers across the country. The company also sells its products online and through a network of authorized dealers.

National Business Furniture is a trusted supplier to many Fortune 500 companies and government agencies. The company has also been recognized for its commitment to sustainability and environmental responsibility.

Customer Reviews and Testimonials

Customer feedback is crucial in assessing the legitimacy and trustworthiness of National Business Furniture. Positive reviews and testimonials serve as valuable insights into the company’s products, services, and overall customer experience.

Positive Feedback

  • Many customers commend National Business Furniture for its high-quality products, competitive pricing, and excellent customer service.
  • Positive reviews often highlight the durability and functionality of the furniture, as well as the ease of assembly and installation.
  • Customers also appreciate the company’s commitment to sustainability and environmental responsibility.

Negative Feedback

  • While most reviews are positive, there are occasional negative experiences reported by customers.
  • Some customers have expressed concerns about shipping delays or damaged items received.
  • Others have reported issues with product quality or customer support responsiveness.

It’s important to note that negative reviews should not overshadow the overwhelmingly positive feedback received by National Business Furniture. The company actively addresses customer concerns and strives to improve its services based on feedback.

Product Quality and Selection

National Business Furniture is renowned for the exceptional quality of its products. Their commitment to durability and craftsmanship is evident in every piece they offer. The materials used in their construction are carefully selected to ensure longevity and resilience, guaranteeing years of reliable use.

Product Variety and Durability

National Business Furniture boasts an extensive product line, catering to diverse workplace needs. From ergonomic chairs and desks to storage solutions and conference tables, their offerings are designed to enhance productivity and comfort. Their products are built to withstand the rigors of everyday use, ensuring that your investment will endure the test of time.

Pricing and Value: Is National Business Furniture Legit

Is national business furniture legit

National Business Furniture’s pricing strategy is competitive within the industry. Their products are generally priced at or slightly below comparable items from other leading office furniture suppliers. The company offers regular sales and discounts, making their products even more affordable.

In terms of value for money, National Business Furniture delivers high-quality products at reasonable prices. Their furniture is well-made, durable, and designed to meet the needs of businesses of all sizes. Additionally, the company provides excellent customer service and support, ensuring that customers are satisfied with their purchases.

Value for Money, Is national business furniture legit

  • High-quality products at reasonable prices
  • Durable and well-made furniture
  • Designed to meet the needs of businesses of all sizes
  • Excellent customer service and support

Customer Service and Support

National Business Furniture is committed to providing excellent customer service and support. Their team is responsive and effective in addressing customer inquiries and resolving issues.

Customers have consistently praised the company’s customer service for being knowledgeable, friendly, and efficient. Many have reported having positive experiences with the support team, who were able to quickly and effectively resolve their concerns.

Positive Experiences

  • Customers have expressed appreciation for the prompt and helpful responses they received from the customer service team.
  • Many have highlighted the team’s ability to understand and resolve complex issues efficiently.
  • Customers have also praised the team’s willingness to go the extra mile to ensure their satisfaction.

Negative Experiences

  • Some customers have reported experiencing occasional delays in response times during peak periods.
  • A few customers have expressed dissatisfaction with the resolution of their issues, particularly when it involved technical problems.

Online Presence and Reputation

National Business Furniture maintains a robust online presence, with a well-designed website and active social media accounts. The company’s website is user-friendly and provides detailed information about its products, services, and policies.

National Business Furniture has a strong online reputation, with positive customer reviews and testimonials on various platforms. The company actively engages with customers on social media, responding to inquiries and resolving any issues promptly.


National Business Furniture’s website is comprehensive and easy to navigate. It features high-quality product images, detailed product descriptions, and customer reviews. The website also provides a variety of resources, including design inspiration, product guides, and financing options.

Social Media

National Business Furniture is active on social media platforms such as Facebook, Twitter, and Instagram. The company uses these channels to share product updates, promotions, and design inspiration. National Business Furniture also interacts with customers on social media, answering questions and addressing concerns.

Industry Recognition and Awards

National Business Furniture has been recognized for its excellence in the office furniture industry through various awards and accolades.

These recognitions serve as a testament to the company’s commitment to providing high-quality products, exceptional customer service, and innovative solutions.

Awards and Accolades

  • Inc. 5000 Fastest-Growing Private Companies: National Business Furniture has consistently ranked among the Inc. 5000 list of fastest-growing private companies in the United States, demonstrating its sustained growth and success.
  • Best of NeoCon Awards: The company has won multiple Best of NeoCon Awards, a prestigious recognition given to innovative and outstanding products showcased at the NeoCon trade show, which is a leading event for the commercial design industry.
  • Furniture Today’s Top 100 Retailers: National Business Furniture has been consistently included in Furniture Today’s Top 100 Retailers list, which recognizes the leading furniture retailers in the country based on revenue and growth.

Sustainability and Environmental Practices

National Business Furniture places great importance on sustainability and environmental responsibility, striving to minimize its ecological footprint while fostering a greener future. The company has implemented various initiatives to promote sustainable practices throughout its operations.

One notable initiative is the use of eco-friendly materials in its products. National Business Furniture utilizes Forest Stewardship Council (FSC)-certified wood, ensuring that the wood used comes from responsibly managed forests. The company also employs sustainable manufacturing processes, reducing waste and minimizing the consumption of resources.

Recycling and Waste Reduction

National Business Furniture actively promotes recycling programs in its facilities and encourages its customers to do the same. The company collaborates with recycling partners to divert recyclable materials from landfills, contributing to the conservation of natural resources.

Energy Efficiency

The company has implemented energy-efficient practices in its operations, including the use of LED lighting and motion sensors to reduce energy consumption. National Business Furniture also encourages its customers to adopt energy-efficient furniture solutions, providing guidance and resources to help businesses reduce their carbon footprint.

Comparison with Competitors


National Business Furniture operates in a competitive industry with several notable players. To provide a comprehensive analysis, we compare the company with two key competitors: Herman Miller and Steelcase.

In terms of product offerings, National Business Furniture offers a wide range of office furniture solutions, including desks, chairs, storage units, and accessories. Herman Miller is known for its ergonomic and high-quality designs, while Steelcase focuses on modular and customizable furniture systems.

Pricing and Value Proposition

National Business Furniture generally offers competitive pricing compared to its competitors. The company provides a range of options to meet different budget requirements, from entry-level to high-end products. Herman Miller and Steelcase are typically positioned in the premium segment, offering higher-priced products with advanced features and materials.

Customer Service

National Business Furniture has a dedicated customer service team that provides support through phone, email, and live chat. The company also offers a satisfaction guarantee and free shipping on most orders. Herman Miller and Steelcase offer similar levels of customer support, with a focus on personalized service and expert advice.

Overall Value Proposition

National Business Furniture provides a solid value proposition by offering a comprehensive product line, competitive pricing, and reliable customer service. The company caters to a wide range of customers, from small businesses to large corporations. Herman Miller and Steelcase offer more specialized and premium solutions, targeting customers who prioritize design, ergonomics, and customization.

Future Prospects and Growth Potential

National Business Furniture has ambitious plans for the future, aiming to continue its growth trajectory and strengthen its position in the industry. The company is focused on expanding its product offerings, enhancing its customer service, and leveraging technology to drive innovation.

Expansion of Product Offerings

National Business Furniture is committed to expanding its product portfolio to meet the evolving needs of its customers. The company plans to introduce new lines of furniture, including ergonomic chairs, height-adjustable desks, and modular workstations. By diversifying its offerings, National Business Furniture aims to cater to a wider range of customers and increase its market share.

Enhancement of Customer Service

Customer satisfaction is a top priority for National Business Furniture. The company is investing in training its customer service team and implementing new technologies to improve the customer experience. National Business Furniture aims to provide personalized support, fast response times, and seamless order processing to ensure customer satisfaction.

Leveraging Technology

National Business Furniture recognizes the importance of technology in the modern business landscape. The company is investing in digital tools to enhance its operations and improve customer engagement. National Business Furniture plans to utilize artificial intelligence (AI) and augmented reality (AR) to provide customers with personalized recommendations, virtual product tours, and immersive shopping experiences.

Potential for Continued Success

National Business Furniture has a strong foundation and a proven track record of success. The company’s commitment to innovation, customer service, and expansion positions it well for continued growth in the industry. As the demand for high-quality and ergonomic furniture continues to rise, National Business Furniture is poised to capitalize on the opportunities and maintain its leadership position.

Final Conclusion

Overall, National Business Furniture is a legitimate company that you can trust. They offer high-quality products at competitive prices, and their customer service is excellent. If you are looking for office furniture, National Business Furniture is a great option.

Top FAQs

Is National Business Furniture a legitimate company?

Yes, National Business Furniture is a legitimate company that has been in business for over 40 years.

What is the quality of National Business Furniture’s products?

National Business Furniture offers high-quality office furniture that is durable and well-made.

What are National Business Furniture’s prices like?

National Business Furniture’s prices are competitive and they offer a variety of discounts and promotions.

What is National Business Furniture’s customer service like?

National Business Furniture’s customer service is excellent and they are always willing to help resolve any issues.

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